top of page

Privacy Policy

Pix Pots Pottery (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.pixpots.com or make purchases through it.

By using our site or placing an order, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide:
    Name, shipping address, billing address, email address, phone number (if you provide it), and any information you send through contact forms.

  • Order & Payment Information:
    Payment method (we do not store full credit card details), order history, and related transaction data.

  • Automatically Collected Information:
    Your IP address, browser type, device information, and usage data through cookies or similar tracking tools.

  • Third-Party Services:
    Data shared with payment processors, shipping carriers, and analytics tools to help us operate our business.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and customer service messages

  • Improve and optimize our website and services

  • Communicate promotions or updates (if you opt in)

  • Prevent fraud and maintain site security

We do not sell personal information. We only share data with trusted third-party service providers as needed to process transactions and deliver your orders.

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and product selections

  • Track usage to improve the site

  • Provide personalized content and shopping experiences

You can disable cookies through your browser settings, but some site features may not work properly if cookies are disabled.

4. Data Security & Retention

We take reasonable steps to protect personal data. However, no method of online transmission is entirely secure.

We keep your personal information only as long as needed to fulfill orders, meet legal obligations, or achieve the purposes described in this policy.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections or updates

  • Request deletion of your information, subject to legal requirements

  • Opt out of promotional messages at any time

To exercise these rights, please use the form on our Contact Page.

(Replace # with the actual URL to your Wix Contact page.)

6. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that such information has been provided, we will delete it.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new “Last Updated” date. Significant changes may include additional notices on our site.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please visit our Contact Page to get in touch.

legislation to your activities and location. 

bottom of page